We are hiring an Executive Director

We are hiring an Executive Director

The Common Ground Community Café is a not-for-profit, volunteer driven company with a focus
on community engagement. We provide a collaborative, creative, hospitable space for community
members to develop relationships, advance local arts, and encourage life-long learning.

We are committed to engaging in activities and programs that encourage hospitality, creativity, and
community. The Café was founded by the Moravian Church in 2013 to provide an inclusive, welcoming
community hub, supported by the sale of coffee and menu items.


The Executive Director is responsible for the executing the strategic vision of the Board of Directors for
the Café. They will advance the goals and mission of the Café as a community driven organization.

They will help set the tone of the Café by networking and developing new partnerships, providing
volunteer training, customer service, and product knowledge and education. They will encourage safe
practices and demonstrate a commitment to the Café’s role as a community leader.

The Executive Director oversees a team of paid Shift Supervisors and volunteer barista’s, and is
responsible for managing the day-to-day operations, maintaining high standards and conditions. They
will foster a positive, team-centered environment which provides consistent, efficient, and friendly
service – ensuring a quality experience for customers and volunteers.

This position reports to the Board of Directors, providing reports, feedback and recommendations
regarding the execution and effectiveness of the Café in achieving its mission and vision.

Executive Responsibilities
● Serve as the executive staff with the highest level of administrative responsibility, managing the
Café to ensure the mission and goals are implemented and met as directed by the Board.
● Acts as a role model for outstanding service, leadership, inclusion, and hospitality.
● Ensure that all staff/volunteers are committed to and demonstrate our values and guidelines.
● Monitors, coaches and encourages staff/volunteers with a team-centered approach.
● Maintain financial, sales, and banking standards and reporting.
● Support the Board in the completion and filing of the federal, provincial and ongoing
organization paperwork as required.
● Supervises the shift supervisors, interns and committees.
● Manages the recruitment and implementation of volunteers.
● Develop and steward partnerships and support community outreach initiatives and events
● Work alongside and engage the Moravian Church (Founders of the Café) to ensure they remain
closely aligned.
● Represents the Café in the community at periodic events and activities.

Operational Responsibilities
● Manage lease-hold, insurance, and other administrative duties as required.
● Manages community rentals.
● Maintain high cleanliness standards consistently throughout the store in the areas of store
appearance, merchandise and equipment.
● Implement and train staff/volunteers on quality customer service techniques and tools.
● Develop and execute sales and profit plans that are in-line with budgetary goals.
● Accountable for profitability of the store by growing sales and controlling costs of goods,
inventory levels, labor, supplies and expenses.
● Maintain and financial reporting tools.
● Maintain Food Safe certificate for self and staff
● Ensure proper staff and volunteer coverage and scheduling for shifts.
● Maintain proper cash handling, safety, operational, and management procedures.
● Manage marketing and promotional opportunities for the Café.
● Identify volunteer and training needs and facilitate on-going training and development of
current volunteers as needed.
● Promote and practice safe work habits, identifying and resolving potential safety hazards,
operational inconsistencies and any team member or customer incidents.
● Provide coverage of Café barista shifts as needed.
● Manage product inventory and supplies, purchasing, receiving, and picking up as needed.
● Ensure food and beverage recipes and procedures are followed, maintaining the highest quality
and consistent product standards.

● College education preferred. Minimum two years management experience required.
● Preferably is local to the Sherwood Park community.
● Preferably has a background, understanding, affiliation, and/or willingness to work with
faith-based organizations.
● Proficient on a computer; familiar with programs such as Microsoft Word, Excel, Outlook.
● Must have valid licence and personal vehicle (used to transport supplies).
● Well-organized, detail-oriented and able to multi-task.
● Must have effective problem solving/decision making abilities.
● Must have excellent verbal and written English communication skills.
● This position will require frequent standing, use of hands and arms, and food handling that
includes hot items and sharp objects.

This is a .75 FTE (approximately 30 hours per week commitment), salaried position, requiring some
evening and weekend hours.

Applications accepted until November 11, 2018 or until a suitable candidate is hired. Email your
application to the Board Vice Chair, Brandon Salyzyn, at bpsalyzyn@gmail.com.



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